Frequently asked questions

1. What kind of products does Teresa's Fashionista offer?
Teresa's Fashionista offers a wide range of fashionable clothing and accessories for both men, women, and children, including dresses, tops, bottoms, outerwear, shoes, bags, and jewelry.

2. How can I place an order?
You can place an order directly through our website by selecting the items you wish to purchase, adding them to your cart, and proceeding to checkout. 

3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express, Discovery, Diner Club), PayPal, Amazon, Apple Pay, G Pay, Meta Pay, Shop Pay and Venmo.

4. Do you offer international shipping?
Yes, we do offer international shipping to many countries. Shipping rates and delivery times may vary depending on your location. Please check our shipping policy for more details.

5. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return unworn, unwashed, and undamaged items within 7 days of receiving your order for a refund or exchange. Please review our return policy for full details and instructions on how to initiate a return.

6. Are there any size guides available?
Yes, we provide size guides for our clothing items to help you find the perfect fit. You can find the size guide on each product page or contact our customer service team for assistance.

7. Do you offer gift cards?
Yes, we offer gift cards that can be purchased online. They make the perfect gift for friends and family who love fashion.

8. How can I contact customer service for further assistance?
You can contact our customer service team via email at teresatran@teresasfashionistallc.biz, by phone at 850-299-4233, or through our website's live chat. We're here to help with any questions or concerns you may have.

9. Do you offer plus -size options?
Yes, we understand the importance of inclusivity and offer a range of sizes, including plus-size options, to ensure that everyone can find something they love.

10. Can I return or exchange a product if I'm not satisfied?
Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return or exchange it within 7 days of receiving it.

11. How can I stay updated on new collections and special offers?
You can sign up for our email newsletter to receive updates on new collections, exclusive discounts, and special offers. Don't miss out on the latest trends and deals!

12. Are your products made from high-quality materials?
Yes, we take pride in offering products made from high-quality materials. We believe in providing our customers with durable and long-lasting items.

13. What are your shipping details?
We charge shipping based on total order weight. Rates are calculated by tier on the purchase page. Shipping costs range from $3.99 for up to 0.6 lb to $14.99 for above 5 lb. Some US products may have a 4-7 business day shipping time, which applies to the entire order and other products with 2-5 business day shipping time are included. Estimated shipping time is shown for each method and the shipping method is displayed on the order detail page.

14. What types of clothing do you sell?
We sell a wide range of clothing including dresses, tops, bottoms, outerwear, and accessories.

15. How can I stay updated on new collections and special offers?
You can sign up for our email newsletter to receive updates on new collections, exclusive discounts, and special offers. Don't miss out on the latest trends and deals!

16. Are your products ethically sourced?
Yes, we are committed to ethical sourcing and work with suppliers who prioritize fair labor practices and sustainable materials.

17. Do you offer variety of sizes ?
Yes, we offer a variety of sizes including plus-size options to ensure that everyone can find something they love.

18. What types of products do you sell?
We sell a wide range of apparel and accessories for men, women, and children. From trendy clothing to stylish accessories, jewelry, shoes, and jackets etc, we have something for everyone.

These FAQs should provide answers to some common inquiries about Teresa's Fashionista LLC. If you have any additional questions, feel free to reach out to us directly.